Rattlin' Bones
Gold Member
I have sold many things on Reverb, always with full disclosure of condition. Most every kit or snare has been in excellent or better condition. I missed a snare once that had a small outer ply crack at a lug which I gladly refunded and accepted return. I turned around and re-listed with pics of crack and a description.
Which brings me to my point: buying used and is seller fully disclosing and accurately describing condition, even when they include lots of pics.
Two recent cases:
1. Seller #1. Kit described as Excellent on Reverb with no flaws. Lots of pics. In a message exchange the seller went on to describe kit as mint absolutely perfect. Really. His exact words. I buy kit, only to discover numerous flaws and shortcomings. Scratches that could not be seen in pics. Ply issues. A few mechanical issues with the tom mount that required a new tom mount. Several bad/ stripped lugs and/or tension rods. I think this seller bought and flipped kit without a full inspection. Seller got irate when I presented all the issues to them. Refused to allow full refund. I negotiated a small refund, and then sold the kit with full disclosure.
2. Seller #2. Kit described as Excellent on Reverb with no flaws. Lots of pics. In a text exchange seller sends me literally hundreds of pics with rims off, showing me every bit of the bearing edges and interiors. It was a vintage kit, and on vintage kits I find those are areas where there are likely to be issues. And there were. Lots of bearing edge chips and dents. Ply splits. Possible water damage some of wood looked like it was rotting. Seller said he could have repairs done and send me new pics. I decided to pass. Had I bought kit relying on Reverb description and pics I would have received a kit in poor-fair condition with many serious issues, but at a price that reflected Excellent condition.
I really appreciated seller #2 willingness to send all the other pics, and a pleasant exchange of texts and phone calls. I think he later changed the Reverb description and added the new pics. Much different than seller #1, who despite all the pics I sent and all the ext with description of issues, remained belligerent and uncooperative.
Both sellers do a ton of business on Reverb.
Bottom line: I am now very gun-shy about buying older used kits from individuals unless it's a local sale and I can personally inspect. I'll still buy open box or similar gear from retailers, but that's about it. Reverb does have protections, but after I goto trouble of buying a kit and receiving it/ unbox/ set up - I'm kinda bummed and depressed and now I gotta box it all up and return. I don't want that hassle. Better to just avoid the potential situation.
Which brings me to my point: buying used and is seller fully disclosing and accurately describing condition, even when they include lots of pics.
Two recent cases:
1. Seller #1. Kit described as Excellent on Reverb with no flaws. Lots of pics. In a message exchange the seller went on to describe kit as mint absolutely perfect. Really. His exact words. I buy kit, only to discover numerous flaws and shortcomings. Scratches that could not be seen in pics. Ply issues. A few mechanical issues with the tom mount that required a new tom mount. Several bad/ stripped lugs and/or tension rods. I think this seller bought and flipped kit without a full inspection. Seller got irate when I presented all the issues to them. Refused to allow full refund. I negotiated a small refund, and then sold the kit with full disclosure.
2. Seller #2. Kit described as Excellent on Reverb with no flaws. Lots of pics. In a text exchange seller sends me literally hundreds of pics with rims off, showing me every bit of the bearing edges and interiors. It was a vintage kit, and on vintage kits I find those are areas where there are likely to be issues. And there were. Lots of bearing edge chips and dents. Ply splits. Possible water damage some of wood looked like it was rotting. Seller said he could have repairs done and send me new pics. I decided to pass. Had I bought kit relying on Reverb description and pics I would have received a kit in poor-fair condition with many serious issues, but at a price that reflected Excellent condition.
I really appreciated seller #2 willingness to send all the other pics, and a pleasant exchange of texts and phone calls. I think he later changed the Reverb description and added the new pics. Much different than seller #1, who despite all the pics I sent and all the ext with description of issues, remained belligerent and uncooperative.
Both sellers do a ton of business on Reverb.
Bottom line: I am now very gun-shy about buying older used kits from individuals unless it's a local sale and I can personally inspect. I'll still buy open box or similar gear from retailers, but that's about it. Reverb does have protections, but after I goto trouble of buying a kit and receiving it/ unbox/ set up - I'm kinda bummed and depressed and now I gotta box it all up and return. I don't want that hassle. Better to just avoid the potential situation.
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