Finally got around to ordering legs and brackets to convert a 12x14 mounted tom to a floor tom. And therein lies a story:
A lot of the cost in converting a mounted tom to a floor tom is in shipping. Somehow three small brackets the size of a pack of gum, plus three legs, requires $25 total shipping costs from many online places. So when Musician's Friend listed the legs and brackets for free shipping, saving me $25, I went for it. But this is Musician's Friend, the same people who strung me along for over a month of missed shipping and delivery dates on my Ludwig Atlas boom stands earlier this year, and who also don't show how many of an item they have in stock on their website. What could possibly go wrong?
I ordered three brackets; they shipped two. Instead of backordering the third and contacting me, they outright cancelled it. (Because when someone orders three floor tom legs and three brackets, obviously they don't need that third bracket for anything, right?) When I contacted them to complain they wanted me to resubmit an order to put one on backorder. I declined.
The two brackets were shipped separately, arrived on different days, and were way overpackaged in huge boxes with tons of packing material. These are tiny, durable metal brackets, not stacks of fine china.
I ordered the third from a smaller retailer for a few dollars more that MF and it arrived today at the same time as the second bracket from MF.
TL;DR: I ordered parts from Musician's Friend, they did silly things to the order; this isn't the first time but will be the last.
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