I don’t think stores will warranty 3 month old drums. This defect was discovered way too late I think. This has caused me so much fuss that I’m just going to buy new hoops for it and be done. I’m really regretting not picking up the Yamaha Recording Custom aluminium instead.Sorry about your experience. Isn't the drum under warranty, though? Couldn't you just return it and ask for your money back?
/Magnus
Damn, that’s too bad.U
I don’t think stores will warranty 3 month old drums. This defect was discovered way too late I think. This has caused me so much fuss that I’m just going to buy new hoops for it and be done. I’m really regretting not picking up the Yamaha Recording Custom aluminium instead.
Wow that sucks manI have discovered the reason for the absolute ass sound. The fucking hoops were warped. Both of them. So, as a prize for spending 700 bucks on a snare plus a set of new heads, I have obtained 3 months of extreme frustration and 2 sets of warped heads plus a set of warped rims. Fuck me. At least the shell isn’t warped. The lugs have dented and scratched the bead after I tried going gasket-less so the only thing that isn’t damaged on this drum is the throw off. Really ironic.
I have to buy 2 new rims, new snare wires and a set of heads. I haven’t felt this shitty since I had an ear infection a few years back.
thanks Ludwig! Thanks to your top notch QC I have to buy almost every single component of the drum after already paying 700 bucks for a goddamn snare. This was definitely not worth the money and definitely one of my worst financial decisions I’ve made. Hats off to you Ludwig. I am never buying a snare from you again.
at least you got to the bottom of what was causing it. sorry its left a sour taste in your mouthI have discovered the reason for the absolute ass sound. The fucking hoops were warped. Both of them. So, as a prize for spending 700 bucks on a snare plus a set of new heads, I have obtained 3 months of extreme frustration and 2 sets of warped heads plus a set of warped rims. Fuck me. At least the shell isn’t warped. The lugs have dented and scratched the bead after I tried going gasket-less so the only thing that isn’t damaged on this drum is the throw off. Really ironic.
I have to buy 2 new rims, new snare wires and a set of heads. I haven’t felt this shitty since I had an ear infection a few years back.
thanks Ludwig! Thanks to your top notch QC I have to buy almost every single component of the drum after already paying 700 bucks for a goddamn snare. This was definitely not worth the money and definitely one of my worst financial decisions I’ve made. Hats off to you Ludwig. I am never buying a snare from you again.
^ this. if you can provide receipt it was a new drum then they should replace them FOC for youAre both hoops warped?
I'd contact Ludwig and nicely demand a set of new hoops.
Squeaky wheel and all.
I'd have to pull out the forms for mine but I just got 2 new Ludwig snares. I believe they are warrantied for 3 years? That should resolve it.^ this. if you can provide receipt it was a new drum then they should replace them FOC for you
Send a new gd snare next day air.^ this. if you can provide receipt it was a new drum then they should replace them FOC for you
In the EU (I live in Sweden), it would be covered by the standard consumer warranty for 2 years. I don't know where you live, but I guess it is not in the EU. I am sorry for your trouble with this drum.U
I don’t think stores will warranty 3 month old drums. This defect was discovered way too late I think. This has caused me so much fuss that I’m just going to buy new hoops for it and be done. I’m really regretting not picking up the Yamaha Recording Custom aluminium instead.
So if Ludwig made every drum with bent hoops and sold them, it would somehow be our fault since we found out? I wouldn’t call taking off the hoop comparable to taking a car apart since hoops are expendables and are required to be removed when changing heads. When you have a problem with your car you send it to the mechanic, well where are drum mechanics? If a snare drum doesn’t sound like it’s supposed to, you try to troubleshoot the problem on your own because a snare is a pretty simple instrument. It’s not like taking apart a saxophone.Sorry man I have to tell you, it's neither Ludwig's, nor your local dealer's, it's your own fault.
If you just bought a brand new car, and after a while it started to sound weird, would you pick your hammer, screwdriver and pliers to start dismantling the vehicle in order to solve the proplem? What would you think your car dealer would do if you brought the car in the next day?
I don't know where you're from, but I am pretty sure, in a country where you can walk into a local store to buy a supra, there is such a thing as consumer protection. But as usual, one has to assert his claims before applying further damage.
By the way, have you swapped the hoops yet? Many drums are equipped with slightly warped triple flanged hoops without causing any problems. A German drum manufacturer told me once, it won't make much of a difference as long as the hoops aren't crooked like a pig's tail. Almost no hoop would sit on a surface being perfectly plain. If it's too much, they just bend it back a tiny bit.
What a beautiful drum, John! If it sounds only half as good as it looks, well...BTW, the only Ludwig snare I've played that really sounds good is a 1914 5x15 nickel on brass 6 lug Theatre model. I will NEVER part with it. It's that good.
It sounds better than it looks. I'd put it against a Black Beauty any day. Oh. Wash your hands, etc. and stay healthyWhat a beautiful drum, John! If it sounds only half as good as it looks, well...
/Magnus