Got a new set of Renowns from Sweetwater 8 weeks ago. The day I set them up, a plastic ring inside the tom mount popped off, making it basically useless. (This would be the 3rd hole, meant to hold a cymbal/etc) Called Sweetwater that day...and nothing has happened. Sweetwater claims Gretsch isn't responding. I've even Tweeted at them about it, no response. If this was an essential part, I'd be raging at them. As it is, I'm just massively disappointed in Gretsch.