Jeff Almeyda
Senior Consultant
I bought a Pre aged K 20" light ride last week and was speaking to Jess in the NY store about how a recording engineer recently asked if I could get a 40 strand snare for my 13" Guru.
He took my name and say he'd get back to me. Today he calls, and tells me that he has located a source. Apparently, there is a small drum company (In Europe?) that sells a 13" snare with 40 strands. He says that he spoke with them and they agreed to send just the snares over for like 25 bucks.
Of course I said yes.
That is some serious customer service, it's not as if this was a big ticket item yet he spent the time required to satisfy a customer.
Go there, buy from them. As a matter of fact, sit in one of their two cymbal rooms and play some of the best sounding cymbal selections anywhere.
I'm impressed.
He took my name and say he'd get back to me. Today he calls, and tells me that he has located a source. Apparently, there is a small drum company (In Europe?) that sells a 13" snare with 40 strands. He says that he spoke with them and they agreed to send just the snares over for like 25 bucks.
Of course I said yes.
That is some serious customer service, it's not as if this was a big ticket item yet he spent the time required to satisfy a customer.
Go there, buy from them. As a matter of fact, sit in one of their two cymbal rooms and play some of the best sounding cymbal selections anywhere.
I'm impressed.
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